Contact Us

Customer Service

For Membership questions or concerns:

If you need help with member access to the Bestfares.com website, including user name and password assistance, email customer service. We will respond during regular business hours (9:00 a.m. to 5:30 p.m. Central time, Monday-Friday). If you are a current BestFares.com member and need assistance, please call 1-800-880-1234. Please note that travel requests cannot be processed at this email address or phone number.

For travel questions or concerns, call:

Members (domestic) -- 1-800-318-1846
Members (international) -- 1-800-576-2242
Non-Members -- 1-800-576-1700

Online Booking Questions

To retrieve your online itinerary: Click here or call 1-877-657-4874

If you need to retrieve a hotel only itinerary: Click here or call 1-866-270-2849

For help with frequently asked questions: Click Here

If you are still having trouble with your reservation please contact Bestfares.com Customer Service at 1-800-880-1234

Technical Support

If you are having problems navigating our site, or your browser is displaying our site incorrectly, email customer service. We will respond during regular business hours (9:00 a.m. to 5:30 p.m. Central time, Monday-Friday). We'll be glad to assist you in any way we can. Our site is optimized for Internet Explorer version 6.0 or later. When sending an email, please include details about your browser, including version number, operating system and your Internet service provider. Also, to assist us in helping you, please copy and paste into your email message the URL of the page you are visiting.

Feedback

Do you need to ask us a question about becoming a member? Would you like to share your feelings about something on our Website or something you heard Tom Parsons say on a radio or TV interview? We value your feedback. To share your views with us, email customer service. to send us feedback.

Media Relations

Tom Parsons, one of the most sought-after travel experts in the country, is available for media interviews. He is a consumer champion, offering information on travel bargains, the airline industry and its effects on consumer pocketbooks. From frequent flyer miles to travel deals to the nation's seemingly never-ending changing security policies, Tom is on the beat. To book Tom, contact the media relations staff at 800-576-8255, or email us. Please note that travel requests cannot be processed at this phone number or email address.