Delta Air Lines Making Changes
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Delta Air Lines is seeking to make changes that they are hoping flyers will see as positive changes. On June 5, 2008, Delta Air Lines began a new flight and delivered 178 travelers to Kona Island, known as the Big Island in Hawaii from Los Angeles.
 The new daily Delta flight on the B757-200 was sold out for the 1st flight from Los Angeles to Kona Island. Delta is committed to the Hawaiian island and this commitment could result in about 65,000 more tourists per year.
Delta has also asked the Department of Transportation to grant them permission to fly non-stop from New York to Buenos Aires, Argentina. This is part of the Delta plan to develop John F. Kennedy International Airport in New York as a hub for it’s international operations. The hub is important to the success of the international expansion strategy. They asked for permission to allow five flights a week from JFK to Argentina beginning in December 2008 through April 2009. As for the rest of the year, they are looking at only four flights per week.
On June 17, Delta teamed up with the Transportation Security Administration (TSA) to implement it’s new paperless mobile check in for domestic travel on Delta and Delta Connection flights leaving it’s main terminal at LaGuardia Airport. Delta’s executive vice president, Steve Gorman says “Delta’s time saving technology puts customers in control of their experience and provides them with valuable convenience.” What this means is that travelers checking in at LaGuardia may use their mobile devices to download their boarding passes at www.delta.com and go directly to the security checkpoint areas. If bags are to be checked, they can be dropped off at the baggage drop counter and go direct to the security checkpoint. Once at the security checkpoint, TSA will scan the boarding pass, check the travelers ID and process them through. At the departure gate, travelers will present their electronic boarding pass to the agent and board.
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