Hertz Launches 10-Minute Check-In Guarantee

Last Updated: September 26, 2008

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Hertz car rental has announced the launch of a Self-Service Express Check-in program to get customers to their cars in 10 minutes or less, guaranteed. Available at the 50 largest airport locations in the U.S., customers who, having reserved a Hertz rental, start the check-in process online at Hertz.

com and then take advantage of Self-Service Express Kiosks and/or Express Counters at participating Hertz locations to decrease the time they wait in line, can maximize their vacation or business time.

As part of its customer commitment, Hertz is standing behind the 10 minute guarantee with a $50 credit toward a current or future Hertz rental for customers who checked in online, and then, after arriving at any of the 50 participating locations, could not make it to their cars within 10 minutes.

Currently, within the 50 Hertz Rent a Car airport locations participating in the 10 minute guarantee program, 28 locations are equipped with the new Self-Service Express Kiosks and 22 locations are equipped with Express Counters. The Company's #1 Club Gold members will continue to bypass the rental counter and kiosks entirely and proceed directly to their vehicles because their check-in process has been completed in advance.

For more information about the new online check-in guarantee, travelers can go to Hertz.com. Once Hertz customers have booked their rental from any source, they can stay on or proceed to Hertz.com, and click on the Online Check-In tab on the home page, enter their Confirmation Number and start the simple check-in process.

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