Lost And Delayed Baggage Numbers - Don't Be One Of Them
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Last Updated: July 01, 2008
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There's been an increase in the number of lost and delayed bags. The percentage has nearly doubled over last year's performance, and all airlines have been affected (some more so than others).
The TSA's ban on liquids and gels, in
amounts larger than three ounces in your carry-on bags, is the major
culprit, causing a dramatic increase in the amount of checked bags. (Visit
http://www.tsa.gov/press/happenings/9-25_updated_passenger_guidance.shtm
for the latest information.) With the summer approaching the situation
is only going to get worse as more people will be traveling and checking more luggage.
Even with the higher numbers of lost/delayed bags it's encouraging
to know that less than 1% of checked bags are permanently lost. That's
little comfort to you if yours is that bag, or if a delayed bag ruins a
vacation or business trip. So what can you do to minimize your chances of
a delayed luggage, or make weathering the usual 24-hour delay in receiving
it more bearable? Here are some packing, and checking-in tips:
- Check in EARLY. Nothing increases the chances of your bag being lost
or delayed more than a last-minute check in.
- Know your destination's airport code. Make sure the tag the
agent puts on your checked baggage reads LAX (Los Angeles) rather than
LAS (Las Vegas).
- Choose non-stop flights whenever possible. The less handling your
luggage has to have, the less likely it will go astray.
- Don't over-stuff your suitcase. Luggage that pops open will
require special manual handling, likely delaying it from being loaded on
your flight.
- Put identification on the outside of your luggage and make sure it's
on a strong baggage tag that won't get torn off.
- Put additional I.D. inside your luggage and include your travel
itinerary. It doesn't do you much good if your lost luggage can
only be returned to your home when you are off on a two-week junket
around the Caribbean.
- Make your baggage distinctive. Anything from a brightly colored
handle cover, to a splashy-looking decal will work. A large proportion
of misplaced bags are the result of passengers picking up the wrong bag
and not realizing it until they get home. Some airports have security
checkpoints at the baggage carousels, but most do not.
- Taking your digital camera along? Take a picture of the exterior of
each checked bag. If you have to file a claim it is much easier to show
the agent a picture of your bag than trying to describe how yours looks
different from the thousands of other black, or navy blue, look-alike
suitcases. Take pictures of the contents as you pack, also. That
information can help the airlines differentiate your bag from others,
and it can help you validate a claim should the worst-case scenario
happen and your luggage is permanently lost. You can just delete the
photos when you return.
- Cross pack if you are not traveling solo. Put a full days worth of
mom's clothing in dad's luggage and vice versa. Same thing
with grandma's or the kid's clothes. The likelihood of more
than one of your party's bags being lost or delayed is almost nil
and the vast majority of delayed bags are re-united with you within 24
hours. Everyone will have a change of clothes during the delay.
- Consider shipping your baggage ahead of you. There are specialized
companies that provide this service along with the usual FedEx and UPS
services. Just make sure your hotel will accept and hold the luggage for
you first.
- Check with your accommodations to see what products they provide
(many now offer a lot more than the usual shampoo and hand cream). You
might be able to get away with the allowable carry on liquids this way
and not have to check your luggage at all.
- The old standards definitely still apply – DO NOT put necessary
medications, jewelry, cameras and other valuable in your checked
luggage.
- IF the worst happens and your bag doesn't show up at your
destination, don't leave the airport until you have filed a claim.
Sure, the lines may be long, but you must file a claim right then or you
may possibly be giving up all rights to any sort of settlement if it's
permanently lost.
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